Tenfall Support

Open Settings → Remove Ads inside the app and complete the one-time in-app purchase ($3.99 USD or local equivalent). Once the transaction goes through, interstitial ads no longer appear. The purchase is tied to your Apple ID and works on any device signed in to the same ID. Rewarded ads (the optional "watch to continue" or "watch for a free powerup" prompts) stay available — they're opt-in, so Remove Ads doesn't silence them.

Open Settings → Restore Purchases. This re-checks your Apple ID with the App Store and re-applies the "Remove Ads" entitlement if you've previously purchased it. Make sure you're signed in to the same Apple ID you used for the original purchase.

Tap the Secrets tab from the main menu. Combos you've never triggered appear as Lv.0 silhouettes. The first time you trigger one, it unlocks to Lv.1. Every additional 10 triggers bumps the level by one, all the way up to Lv.10.

Leaderboards use Apple Game Center. If you're not signed in, go to iOS Settings → Game Center and sign in with your Apple ID. Once Game Center is active, the leaderboard becomes available inside Tenfall and your scores start syncing.

Local save data (current run, settings, unlocked combos, lifetime stats) is stored per-device and doesn't sync. Game Center scores and achievements do sync across any device signed in to the same Apple ID. If you uninstall the app, local progress is lost; Game Center progress persists.

Three quick checks:

1. Confirm you're signed in with the same Apple ID that made the purchase.
2. Tap Settings → Restore Purchases.
3. Force-quit and relaunch the app.

If ads still appear, email support@thomasaj.com with your device model, iOS version, and approximate purchase date and I'll sort it.

Go to iOS Settings → Privacy & Security → Tracking and turn off tracking for Tenfall (or for all apps). Ads still appear, but they'll be contextual (non-personalized) rather than based on your device's IDFA. If you prefer no interstitials at all, purchase "Remove Ads" — that silences them entirely. You can also revisit your consent choices any time via Settings → Manage Consent inside the app.

Tenfall itself stores game data locally on your device and has no server. Optional third parties (Apple Game Center, Apple StoreKit, Google AdMob) process specific data under their own policies. Full details: see the Privacy Policy.

Open Settings → Reset inside the app. This clears lifetime stats, unlocked combos, and high scores stored on the device. Game Center scores and achievements are handled by Apple — to reset those, see Apple's Game Center support.

Email support@thomasaj.com with:

• Device model (e.g., iPhone 15 Pro) and iOS version.
• Tenfall version (from Settings → About).
• Steps that triggered the problem, or what you were doing when it happened.
• A screenshot or screen recording if you can grab one.

I'll follow up directly.

Yes. Gameplay, local stats, combos, and settings all work fully offline. Game Center score submission and in-app purchase restoration need a network connection. Ads (if you haven't purchased "Remove Ads") require a connection to load; if you're offline, the slot is skipped.

Please do. I'm a solo developer and I read every email. Features that fit the game's minimal, chill vibe get highest priority.